Digital Training and Development Assistance for Indonesian Migrant Workers in Hong Kong: A Blended Learning Model
Abstract
menggunakannya untuk mendiversifikasi pendapatan dan mempersiapkan masa depan. Namun, hambatan bagi mereka membuka peluang dalam ekonomi digital kesenjangan dalam pengetahuan dan keterampilan digital dasar. Proyek layanan masyarakat ini ditujukan untuk meningkatkan kemampuan PMI di Hong Kong untuk mengolah dan mengembangkan bisnis digital melalui kombinasi pelatihan dan pendampingan. Kegiatan-kegiatan tersebut dilakukan dalam format hibrida selama tiga bulan, yang terdiri dari: (1) pekerjaan persiapan daring, (2) pelatihan dan pendampingan luring di Hong Kong, dan (3) evaluasi dan pendampingan daring. Dua puluh lima PMI terlibat dalam program ini yang mencakup bisnis digital, e-commerce, pemasaran digital, dan keuangan digital untuk tingkat dasar. Proyek ini meningkatkan minat dalam mengembangkan bisnis digital dari 32% menjadi 88% dari peserta. Untuk 16 peserta (64%) mereka berhasil menyelesaikan dan menjalankan konsep bisnis digital dengan 8 peserta telah melakukan kegiatan bisnis daring (32%) telah memulai kegiatan bisnis daring. Dengan peningkatan peserta digital. Keterampilan literasi menunjukkan skor rata-rata meningkat dari 2,3 menjadi 4,1 (1-5). Penggunaan model hibrida pelatihan bisnis digital telah terbukti berhasil khususnya bagi PMI di Hong Kong. Model ini berpotensi untuk memberdayakan ekonomi digital pekerja migran secara signifikan dan dapat menjadi contoh untuk diterapkan
di negara-negara penerima manfaat lainnya.
Kata kunci— Pekerja migran Indonesia, bisnis digital, pembelajaran hibrida, pemberdayaan ekonomi, Hong Kong Abstract
Indonesan Migrant Workers (PMI) in Hong Kong have potentials to grow a digital business and use them to
diversify their income and prepare for the future. However, barriers to them opening opportunities in the digital economy the gaps in basic digital knowledge and skills. This community service project is aimed at enhancing the ability of PMI in Hong Kong to cultivate and grow digital businesses through a combination of training and mentoring. The activities were conducted in a hybrid format for a duration of three months, consisting of: (1) preparatory work online, (2) offline training and mentoring in Hong Kong, and (3) online evaluation and mentoring. Twenty five PMIs were involved in this program which included digital business, e-commerce, digital marketing, and digital finance to primary level. This project raised interest in developing digital businesses from 32% to 88% of the participants. For 16 participants (64%) they successfully completed and conducted the digital business concept with 8 participants having undertaken online business activities (32%) having started online business activities. With the improvement of the participants digital. literacy skills the average score increased from 2.3 to 4.1 (1- 5). The use of the hybrid model of digital business training has been particularly successful with PMIs in Hong Kong. It has the potential to greatly empower the digital economy of migrant workers and could serve as a template to be put in place
in other host countries.
Keywords— Indonesian migrant workers, digital business, hybrid learning, economic empowerment, Hong Kong
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